The Radlobby Wien (Vienna Bicycle Lobby) just revised its problem reporting application RadKummerKasten. It’s a great example of a customised reporting application and is built with OpenStreetMap and Radlkarte.at.
Using crowdsourcing techniques to report problems to responsible organisations, agencies and people. Including design, development and implementation of reporting applications, and the use of these applications by people and organisations. Reporting refers to problems with a fairly clear solution, such as broken infrastructure, in contrast to problems that require collaboration to identify and implement an optimised solution.
The Good Practice Exchange at the Wales Audit Office has published an interview with Gunnar Grímsson of the Citizens Foundation in Reykjavik about Better Reykjavik. Here’s a link to the article: A Better Reykjavik and a stronger community: The benefits of crowdsourcing and e-democracy The project has been quite successful: well over half the city […]
CityLab has a fascinating article on the future of city 311 systems: The Future of 311 Could Be Weird. On this website we classify 311 systems as reporting applications because they are used by cities to collect and analyse reports by residents about problems etc. The “311” designation comes from the telephone number that was […]
carsinbikelanes.nyc is a website where people can post photos of cars blocking bikelanes in New York. According to the website, This site is by no means a replacement for 311, holding your elected representatives accountable, or talking to your friends and family. But it will hopefully become a cathartic and productive body of evidence to […]
The Boston area public transport operator MBTA held a competition during the summer to select an “endorsed” user application. The agency decided that having a single, full service app can provide a tremendous improvement in customer experience. The MBTA evaluated four apps: Transit App, Moovit, Swiftly and Moovel. In September 2016 the MBTA chose Transit App […]
The City of Oslo Norway has developed a fantastic app that blends gamification with reporting. The app, called Traffic Agent, is designed to enable children to identify and report transport problems they encounter while travelling to school. It’s such a great example I’ve added it to the Crowdsourced Streets page in two places: reporting and […]
The website GovInsider compares four government “complaining apps” designed to provide information to city governments on problems … what we call “reporting” on this website. I like the term reporting better … probably because one government agency staffer once asked me, “Why would we pay you to develop an app so people could complain about our […]
Update: SeeClickFix is ten years old! Happy Birthday to a great civic crowdsourcing application! SeeClickFix a leader in developing applications and software allowing residents to report issues (crowdsourcing) to governments and agencies just celebrated it’s 2,000,000-th reported issue. Ben Berkowitz, the founder of SeeClickFix, just posted (2015) a short history of SeeClickFix and announced a […]
The Florida Invasive Species Partnership has organised the “1st Nonnative Fish Catch, Click and Submit Contest.” The idea is for fisherman to photograph (and release) nonnative fish they catch to document the the distribution of nonnative fish in Florida. This is a perfect example of crowdsourcing people to help with a project. Here’s how they […]
The UK’s mySociety does great work on helping residents understand urban data and help contribute to making cities better. They identified these three transport-related projects from 2014 among their 12 most exciting projects in 2014: Extending the Mapumental API to produce data output suitable for GIS (geographical information systems) to help the Welsh Government map and […]